Last Revised: June 13th 2022
You have a right to know our practices regarding the information we may collect and use about you when you use our website at https://www.dogiz.com/ and its subdomains and/or our mobile application “Dogiz” (the “Site” and/or “App”, respectively). Please read the following carefully to understand Dogiz’ views and practices regarding your personal information and how Dogiz will treat it.
1. Who we are
In this policy, references to Dogiz, or to the “Company”, “we”, “ours” or “us” are to Dogiz Ltd. and its affiliates, which is a registered company in the state of Israel, having its principal office at 2 HaShlosha Street, Tel Aviv, 6706054, Israel. Individuals wishing to contact us about data protection issues may do so by writing to us at the above address or by emailing us at [email protected].
2. Your acknowledgment of this policy
3. What information do we collect about Users?
We collect from Users of our Site and/or App, two types of data and information:
3.1. Non-personal Information.
The first type is non-identifiable and anonymous information. Non-personal Information, which is being gathered, consists of technical information and behavioral information that does not pertain to a specific individual (“Non-Personal Information”).
3.1.1. When you use the Site and/or App, like most websites and applications, we collect certain Non-Personal Information from your devices, including: (i) technical information such as the type and version of your device and its operating system, the type of browser, screen resolution, device browser and keyboard language, Wi-Fi connectivity, the type and name of your device and/or browser, etc.; and (ii) behavioral information which may include the User’s click-stream on the Site and/or App, the activities of the User on the Site and/or App and additional information of a similar nature (collectively, “Technical and Behavioral Information”).
3.2. Personal Information.
The other type of information we collect is individually identifiable information. To put it simply, this information identifies an individual or is of a private and/or sensitive nature, such as your contact information (“Personal Information”), including:
3.2.1. Personal Information which is provided voluntarily:
Please note: if you upload Personal Information which relates to third parties, such as family members, you represent and warrant that you have received all required consents and provided all required notices to the affected data subjects, in order to facilitate the disclosure of such information to the Company, all to the extent required under applicable law.
3.2.2. Personal Information collected via technology:
IP address: Users of the Site and App automatically provide their IP address (or Mac Address, as applicable) and/or advertiser identifier (when available on a device) mainly for enhancing the User’s experience and for geo-location and security purposes as further detailed below. We note that Dogiz may collect, use and provide access to the User’s advertising identifier in accordance with the applicable advertising platform provider’s policies.
Location-Identifying Technologies: such technologies are used to collect your location and include for example, GPS, WiFi, and Bluetooth. They may be used to collect precise location data when you consent to precise location tracking through our App. Location data may be used for purposes such as verifying your device’s location and delivering or restricting relevant content and advertising based on that location.
3.2.3. Information from other sources:
3.3. Please note:
4. How do we collect information about our Users?
There are three main methods we use to collect information:
4.1. We collect information through your entry, connection, access and/or use of the Site and/or App.
In other words, when you access or use the Site or App, we are aware of your usage of the Site/App, and may gather, collect and record the information relating to such usage. For example, when you use the Site, we gather your Technical and Behavioral Information.
4.2. We collect information which you provide us voluntarily.
For example, we collect Personal Information that you provide via the “Contact us” form on our Site. We will inform you prior to collecting your Personal Information if it is requested on a voluntary basis and the.
5. What are the purposes of the collection and processing of information?
5.1. Non-personal Information is processed in order to:
5.2. Personal Information is processed in order to:
Note to our Users in the UK
In order for Dogiz to process your Personal Information, as detailed herein, such processing must be justified by a “basis” for processing. Please note that the Personal Information processing activities detailed herein may be justified on the basis that:
6. Sharing Personal Information with Third Parties
6.2. In addition to using the information collected by us for the purposes described under Section 5 above, we may also share your information in the following cases:
6.3. For avoidance of doubt, Dogiz may transfer and disclose Non-personal Information to third parties at its discretion including without limitation for statistical, analytical and research purposes and for customization, developing and improvement of our Site and App.
7. Your Rights
Dogiz acknowledges you may have the right to access and in certain cases to requests an amendment or the deletion of the Personal Information we collect and process about you. If you wish to access or to correct, amend, or delete Personal Information, please send us an email to: [email protected] and we will respond within a reasonable timeframe, but in any event no later than permitted by applicable law.
Note to our Users in the UK:
We hereby inform you of the following rights (by virtue of UK law), in respect of your Personal Information:
To exercise these rights, where applicable, please contact us by sending an email to: [email protected] and we will respond to you within one month.
8. Location of Your Data
BY SUBMITTING YOUR PERSONAL INFORMATION TO DOGIZ, YOU ACKNOWLEDGE, AND AGREE, IN JURISDICTION WHERE SUCH CONSENT IS REQUIRED, TO SUCH TRANSFER, STORING AND/OR PROCESSING OF PERSONAL INFORMATION.
Note to our Users in the UK:
If you are located in the UK, you have a right to request further information regarding the data transfer mechanisms used by us with respect to data transfers to third countries.
In order to keep your Personal Information safe, we apply strict safeguards when transferring it outside of the UK, which may include the following:
9. Social Features
The Site and App are intended for Users over the age of sixteen (16). Therefore, Dogiz does not intend and does not knowingly directly collect any Personal Information from children under the age of sixteen (16) and does not wish to do so. We reserve the right to request proof of age at any stage so that we can verify that minors under the age of sixteen (16) are not using the Site and/or App.
11. Third Party Service Providers
11.3. Note, that we collect, hold and/or manage your Personal Information through Dogiz’ authorized third party vendors of certain products or services (, food brands and vets) (including, as applicable, their affiliates) solely and limited to providing us with such requested services, and not for any other purposes.
11.4. Such vendors may be located in countries that do not have the same data protection laws as the laws applied in your jurisdiction.
11.5. Such third parties service providers may include without limitation the following categories of service providers: Pet care providers, pet food manufacturers & veterinarians.
12. Cookies and Tracking Technologies
12.1. When you access or use the Site and App, we and/or our third party service providers may use industry-wide technologies such as cookies, web beacons, pixels, clear gifs and other similar tools (or other similar technologies) (collectively, “Cookies“) which may enable us, amongst others, to recognize your device from those of other Users of the Site, to improve the Site/App’s performance, to deliver a better and more personalized service according to our Users’ individual interests and the device or browser used, to track Users’ use of the Site, to gather information about the Users’ approximate geographic location (e.g. city), to prevent fraud and/or abuse, to estimate our audience size and usage pattern and perform other analytics, to develop our Site and to serve targeted advertisements.
12.3. Most devices and browsers will allow you to erase Cookies from your device’s hard drive, block acceptance of Cookies, or receive a warning before a Cookie is stored on your device. However, if you block or erase Cookies, your experience of the Site may be limited.
12.4. For detailed instructions regarding the blocking of Cookies, please refer to your browser’s ‘help’, ‘tool’ or ‘edit’ sections or see http://www.allaboutcookies.org/manage-cookies/. Below are links to instructions regarding the blocking of Cookies on commonly used web-browsers: Chrome, Internet Explorer and Microsoft Edge, Mozilla Firefox and Safari.
12.5. It is possible to opt-out of having your browsing activity within the Site recorded by performance cookies. Please note that we use Google Analytics as our service provider in order to track Users’ activities on the Site, including by use such services’ persistent cookies. Google provides a browser-add on which allows users to opt-out of Google Analytics across all websites, which can be downloaded here: https://tools.google.com/dlpage/gaoptout.
12.6. You can opt out of receiving interest-based advertising on your device by visiting the following sites: www.aboutads.info/choices/, www.networkadvertising.org/choices/, and preferences-mgr.truste.com/. If you wish to opt out of receiving interest-based advertising on your mobile device, please see the advertising preferences information on support.apple.com for iOS devices or support.google.com for Android devices.
13. Links to Third Party Websites
14.1. We take reasonable measures to maintain the security and integrity of our Site and App and prevent unauthorized access to it or use thereof through generally accepted industry standard technologies and internal procedures.
14.2. Your Personal Information is hosted on third party servers, which provide advanced strict security standards (both physical and logical).
14.3. Some of the security measures that we employ include, without limitation: the application of highly secure design and implementation methods to all our services, including state of the art encryption mechanisms and secure architecture design to all storage and transmission mechanisms used for the processing and transmission of your Personal Information, as well as access control and auditing systems (including firewall and identity management solutions), that restrict access to your Personal Information to authorized personnel only, based on their roles and their need-to-know requirements, needed to process your Personal Information on Dogiz’ behalf.
14.4. Please note, however, that there are inherent risks in transmission of information over the Internet or other methods of electronic storage and we cannot guarantee that unauthorized access or use will never occur.
14.5. Dogiz will comply with applicable law in the event of any breach of the security, confidentiality, or integrity of your Personal Information and will inform you of such breach as required by applicable law.
14.6. TO THE EXTENT THAT DOGIZ IMPLEMENTED THE REQUIRED SECURITY MEASURES UNDER APPLICABLE LAW, DOGIZ SHALL NOT BE RESPONSIBLE OR LIABLE FOR UNAUTHORIZED ACCESS, HACKING, OR OTHER SECURITY INTRUSIONS OR FAILURE TO STORE OR THE THEFT, DELETION, CORRUPTION, DESTRUCTION, DAMAGE, OR LOSS OF ANY DATA OR INFORMATION INCLUDED IN THE PERSONAL INFORMATION.
15. Data Retention
Dogiz will retain the Personal Information for as long as we are confident that it is accurate and can be relied upon. Personal Information which is no longer required for the purpose for which it was initially collected will be deleted unless we have a valid justification to retain it which is permitted under applicable law, such as to resolve disputes or comply with our legal obligations.
17. Have any Questions?
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