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Privacy Notice

Who we are

DOGIZ UK Ltd. develops a mobile application that enables dog owners to stay connected with their local dog community. Dogiz is a Data Controller for the purpose of processing your personal data on our website and through our app. Dogiz is registered as a Data Controller with the UK Information Commissioner’s Office (ICO): [11230048].

Lawful basis for processing

Under the EU General Data Protection Regulation (GDPR) and UK Data Protection Act 2018 Dogiz is a Data Controller in relation to processing your personal data.

Dogiz relies on legitimate interests for processing any biographical data (such as your name and address) in order to provide access to our online service. If you have signed up with Facebook we rely on legitimate interests to process the personal data related to the biographical information you provide on social media sites.

For marketing purposes, we are in line with the Privacy and Electronic Communications Regulations (PECR), using a soft-opt in during the registration process, providing you with an opt-out at the point of sign-up, and an option to unsubscribe from our communications at any time.

The personal data we collect from you

Under the lawful basis of legitimate interests, when you register to use the Dogiz service we collect the following information from you: your name, address, email and phone number, gender and information about your dog. If you sign up through your social media account, we will be able to view your profile.

When you submit your financial information for payment purposes, you will be redirected to a secure PCI DSS-compliant site (ZOOZ).

Under the lawful basis of legitimate interests, we also use your data for marketing purposes. Dogiz operates an email marketing programme, used to inform users about products and services supplied. You will be automatically added to our marketing database unless you opt-out at the point of submitting your personal details via the registration process. You will have the option to unsubscribe from any further marketing communication from Dogiz in each subsequent email.

The Dogiz service uses your location data to provide a location-based service. This data is collected through the Google Maps API and the Apple Maps API.

Dogiz uses cookies on our website. The Dogiz website uses a cookie control system asking you to allow the use of cookies on their computer/device upon your first visit to our website. The Dogiz website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics, which uses cookies to track visitor usage. The software will save a cookie to your computer hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. The Dogiz Cookie Notice provides more information on our use of cookies and how to adjust your browser settings in relation to cookies.

Who we share your personal data with

Once you have signed up to the Dogiz service your details will be passed to an Area Manager who assigns you a dog walker/sitter/day care/boarding. Your personal details will be shared with the assigned person, who operate as a Data Processor.

How long we keep your personal data for

Dogiz retains your personal data for the use of our service and app until you request the deletion of your account.

In relation to your contact details that we use for marketing communications, we retain this data until you unsubscribe from our emails, or at the point where you request deletion of your account.

Your rights

You have the right to request access to the data we hold on you free of charge (unless the request is for multiple copies).

You also have the right to request the correction of your personal data if you can demonstrate that it is inaccurate or out-of-date.

You have an absolute right to request that we stop using your data for direct marketing at any time.

For any of the above requests, please email us at:


If you have a complaint with respect to how we have handled your personal data please contact us at: info@dogiz.com so that we can investigate the matter.

If you are not happy with our response you can lodge a complaint with the Information Commissioner’s Office. Dogiz Ltd. is an ICO-registered data controller, registration number: CSN9161143.

Verifying your identity

In order to protect the confidentiality of your personal data and others’, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice.

Changes to this notice

Any changes we make to our privacy notice will be posted to this page.

v1.0 13 July 2018

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